1. Agreement
These Terms of Service ("Terms") govern your use of hubze.com, the HUBZE app, pages built with HUBZE, and related services (the "Services") provided by HUBZE ("HUBZE," "we," "us"). If you use the Services for a company, brokerage or team, you agree to these Terms on its behalf and confirm you have authority to do so.
2. Eligibility and accounts
- You must be at least 18, or the age of majority where you live, to create an account.
- Give accurate information and keep it up to date. Keep your password secure. You are responsible for activity on your account and your team members' accounts.
- Tell us right away at hello@hubze.com if you think your account has been accessed without permission.
3. The Services
HUBZE lets you build link pages and mini websites, generate QR codes, collect leads into a CRM, sell products, take bookings, run events, show reviews, view analytics and manage a team. We may add, change or remove features over time. We will give reasonable notice before removing a major paid feature.
4. Plans and payments
- Paid plans are billed in U.S. dollars, in advance, each month, at the price shown on our pricing section or at checkout. Prices exclude applicable taxes, which we will add where required.
- Payments are processed by Stripe. By giving a payment method, you authorize us and Stripe to charge it for your plan, taxes and any one-time fees you agree to (such as a white-label setup fee).
- If a payment fails, we may retry the charge, and after notice we may pause or downgrade your account until payment is made.
- We may change prices. We will tell you by email at least 30 days before a price increase takes effect on your plan, and you can cancel before then.
5. Automatic renewal (California and other states)
- How to cancel online: sign in, open your account, choose Manage billing, and cancel your plan in the billing portal. You can also email hello@hubze.com with the subject "Cancel my plan." Cancelling takes effect at the end of your current billing period, and you will not be charged again.
- We will send you an acknowledgment by email that includes these automatic renewal terms, the cancellation policy and how to cancel.
- If we ever offer a free trial or promotional price, we will clearly tell you the price after the trial or promotion ends, and we will remind you before you are charged as required by law.
- We will notify you of any material change to these renewal terms before it applies to you.
6. Cancellations and refunds
Monthly fees are not refundable for partial months, except where required by law. If you cancel, your paid features stay active until the end of the period you paid for. If you believe you were charged in error, email hello@hubze.com within 60 days and we will review it promptly.
7. Your content
- You own the content you add to HUBZE ("Your Content"). You give HUBZE a worldwide, non-exclusive, royalty-free license to host, store, copy, display, adapt (for formatting) and distribute Your Content only as needed to provide and promote the Services (for example, showing your public page). This license ends when you delete Your Content, except for copies in backups for a limited time.
- You confirm that you have the rights needed for Your Content, including photos, logos, music, listings and reviews, and that it does not violate anyone's rights or the law.
- Pages you publish are public. Anyone with the link or QR code can see them.
8. Leads, contacts and your legal responsibilities
You decide what information your page collects from visitors and how you use it. You are responsible for:
- Giving visitors any privacy notice the law requires and getting any consent needed before you call, text or email them (including under the TCPA, CAN-SPAM and California law).
- Following the rules for your profession, including real estate advertising, licensing, fair housing and brokerage disclosure rules, and any rules for endorsements and affiliate links (including FTC disclosure rules).
- Handling access and deletion requests from your visitors. We will help where we reasonably can.
9. Acceptable use
You agree not to use the Services to:
- Break any law or regulation, or help anyone else do so.
- Post content that is illegal, fraudulent, deceptive, defamatory, harassing, hateful, sexually explicit involving minors, or that infringes intellectual property or privacy rights.
- Run phishing, malware, scams, pyramid schemes, or sell illegal or regulated goods without required licenses.
- Send spam or unsolicited messages, or collect personal information without permission.
- Discriminate in housing or services in violation of fair housing or civil rights laws.
- Interfere with or overload the Services, get around security or usage limits, or access accounts or data you are not allowed to.
- Copy, resell or reverse engineer the Services except where the law allows.
We may remove content or suspend accounts that violate these Terms. Where reasonable, we will tell you first and give you a chance to fix the issue.
10. Third-party services
The Services connect to third-party services such as Stripe, PayPal, Square, Venmo, Zelle, Cash App, Shopify, Google, Zillow, Yelp, Apple Wallet, Google Wallet and social networks. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. Payments your customers make to you are between you and them.
11. Teams, white label and creator program
- Teams: the account owner controls the team, can add or remove members, and can see members' pages, leads and analytics. Members' content stays subject to these Terms.
- White label: partners on a white-label plan are responsible for their brand, domain, DNS records and the agents they invite, and must follow these Terms. Additional terms may be agreed in writing.
- Creator program: approved creators earn the rate shown in their creator dashboard for each paid month from customers they refer, paid through Stripe Connect once earnings reach the minimum payout amount. Creators must disclose their relationship with HUBZE when promoting it, may not self-refer or use spam or misleading ads, and are responsible for their own taxes. We may change or end the program with 30 days' notice. Earnings from fraud or chargebacks are not payable.
12. HUBZE's property and copyright complaints
HUBZE, our logo, the Services, templates, layouts and software are owned by HUBZE and protected by law. We grant you a limited, non-transferable right to use the Services under these Terms. If you send us feedback, we may use it without obligation to you.
Copyright (DMCA). If you believe content on HUBZE infringes your copyright, email hello@hubze.com with the subject "DMCA notice" and include: your signature; a description of the work; the URL of the infringing material; your contact details; a statement that you believe in good faith the use is not authorized; and a statement, under penalty of perjury, that your notice is accurate and you are authorized to act. We may remove the material and terminate repeat infringers. Users may submit a counter-notice as allowed by 17 U.S.C. §512.
13. Disclaimers and limitation of liability
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT ALLOWED BY LAW, HUBZE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. We do not promise that the Services will be uninterrupted, error-free or that QR codes, analytics or third-party integrations will always work.
TO THE FULLEST EXTENT ALLOWED BY LAW, HUBZE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR $100.
Some laws do not allow these limits, so they may not apply to you. Nothing in these Terms limits liability that cannot be limited by law, including for fraud, gross negligence or willful misconduct.
14. Indemnity
You agree to defend and indemnify HUBZE against claims, losses and costs (including reasonable attorneys' fees) arising from Your Content, your use of the Services, your dealings with your own customers or leads, or your breach of these Terms or the law.
15. Ending your account
You can delete your account at any time. We may suspend or end your access if you seriously or repeatedly breach these Terms, if required by law, or if your account is inactive and unpaid for an extended time. Where possible, we will give notice and a chance to export your data first. Sections that by their nature should survive (such as payment obligations, disclaimers, liability limits and indemnity) survive termination.
16. Governing law and disputes
These Terms are governed by the laws of the State of California, without regard to its conflict of law rules. Before filing a claim, please email us so we can try to resolve it informally within 30 days. Any dispute that is not resolved will be handled exclusively in the state or federal courts located in California, and you and HUBZE consent to their jurisdiction. Either party may bring an individual claim in small claims court. Nothing here limits rights you have as a consumer under California law.
17. Notice to California consumers
Under California Civil Code §1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. Our pricing is shown on our website before you buy. To resolve a complaint about the Services, contact us at hello@hubze.com.
18. General
- These Terms, our Privacy Policy and any order or plan details make up the whole agreement between you and HUBZE about the Services.
- If any part is found unenforceable, the rest stays in effect. If we don't enforce a right, we have not waived it.
- You may not transfer these Terms without our consent. We may transfer them as part of a merger, acquisition or sale of assets.
- We are not liable for delays caused by events beyond our reasonable control.
- We may send notices by email or in the app. Notices to us go to hello@hubze.com.
19. Changes to these Terms
We may update these Terms. We will post the new version here and update the date above. For material changes, we will notify you by email or in the app at least 30 days before they take effect. If you keep using the Services after that, the new Terms apply. If you don't agree, you can cancel before they take effect.
20. Contact
Email hello@hubze.com.